The problem isn’t what the platform can’t do — it’s how disconnected everything else is.
October 23, 2025
There are things you know about your customers and your offering that nobody else does, and that's what makes your business great
February 21, 2019
Disneyland is not just a masterpiece in Entertainment, it is a masterpiece in Customer Journey Mapping.
Your Customer's Journey should be the first thing you think about when you wake up, and the last thing you think about before you go to bed.
